FREQUENTLY ASKED QUESTIONS
Welcome to Dhuli’s Help Center. We’ve compiled some of our customers’ most frequently asked questions into one easy-to-access place. Check them out below – maybe you’ll have the same question that was on somebody else’s mind. To provide you with the best customer experience, your feedback is greatly encouraged. All of our policy links are available in the footer below. If you have any questions, please send us a message here.
Yes, shipping is Free Worldwide on most items. One some items, we have Free Shipping over $75.
It will take usually between 2-5 business days.
We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
You can place an order from any country, we ship Worldwide.
We have an office in USA, supply warehouses in USA/China, and high quality vendor contacts in China.
We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Yes, all customers will receive an order number after placing their orders. Please contact us if you don’t receive one within 24 hours.
All inquiries can be forwarded to firstname.lastname@example.org or send us a message here.
We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex, and Paypal.
Using https secure protocol, we can be absolutely sure that all purchases here are safe, secured, and encrypted.
We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.